Climate change has become a defining issue of our time. As a leader in the P&C insurance industry, Definity recognizes the role we can play in reducing emissions to mitigate climate change and support Canadians and their businesses to be more resilient to the effects of our changing climate. Our goal is to achieve net-zero greenhouse gas emissions in our operations and investment portfolio by 2040 or sooner.

How we’re working to fight climate change

Through our operations

Definity takes proactive steps to reduce the emissions of our facilities, including efficiency upgrades to our lighting, heating, cooling, and ventilation systems. We have introduced measures to reduce paper consumption and printing waste, and we encourage our employees to commute and travel using more environmentally friendly means when possible. We will continue many of the more efficient processes adopted during the COVID-19 pandemic, including more regular remote working and virtual gatherings. Our goal is to achieve net zero emissions from operations by 2040 or sooner, with interim targets of -30% by 2025 and -50% by 2030.


tonnes CO2e

Greenhouse gas emissions in 2021 (Scope 1 & 2 from owned and leased facilities)

Definity acknowledges and supports the recommendations of the Taskforce for Climate-related Financial Disclosures (TCFD) to communicate our strategy, governance, risk management, metrics, and targets that define our approach to climate change.

Through our products and services

Insurance companies can enable a more sustainable future by providing products and services to help clients reduce their ecological footprint and increase their resilience to more frequent and severe weather events resulting from climate change.

For example, Definity companies offer discounts to customers who install backwater valves and sump pumps, as they reduce the likelihood of water damage and claims. Our companies also offer higher coverage limits for commercial properties that meet certain environmental criteria. Sonnet has partnered with FLO, one of North America’s largest electric vehicle (EV) charging networks, to offer discounts to FLO members who have an EV on their policy. We also use a variety of strategies in our claims processes to reduce waste and increase our clients’ resilience to climate change, including a green endorsement that provides property claimants with additional funds to implement more climate resilient or environmentally friendly solutions.

Knowledge is power, and that’s why we publish blogs that offer clear and simple tips to help Canadians prepare for and respond to extreme weather events, among other topics. Economical and Sonnet’s blogs are available as shareable resources, and they are often shared with customers through our social media channels.

Visit the Economical blog Visit the Sonnet blog

Through our investments

Definity maintains a conservative and well-diversified investment portfolio according to our business needs. Our investment team continuously tracks the environmental, social, and governance (ESG) ratings and performance of our holdings.

Moving forward, Definity will take additional steps to assess and monitor the greenhouse gas emissions associated with our investment portfolio and will continue to pursue green and sustainable investment opportunities. Our goal is to achieve net-zero emissions from our investments by 2040 or sooner, with interim targets of -30% by 2025 and -65% by 2030.

Through our communities and partners

Definity engages with a variety of industry groups, community organizations, and other partners to support progress on climate change and other environmental issues. For example, through our involvement with the Insurance Bureau of Canada, we contribute to industry dialogue on emerging issues and common approaches to shared challenges and interests, including increasing Canada’s resilience to climate change. On a local level, we’ve been a member of Sustainable Waterloo Region for more than a decade, promoting corporate climate action in the community where we were founded and where our headquarters remain today.