If you’re a customer of Economical Insurance, Sonnet, Family Insurance Solutions, or Petline Insurance and have questions regarding your policy or coverage, find the relevant contact information for your insurance provider here:

Investor Inquiries

Visit our Investor Relations page to access information for investors, including financial reports, events and presentations, stakeholder information, corporate governance, bios for our Executive Leadership Team and Board of Directors, and frequently asked questions. For further investor relations inquiries, contact us today.

1-866-902-4724 (toll-free within North America)

Media Inquiries

We love to talk insurance, and we’re pleased to offer expert insights and commentary on the insurance and financial services industries to members of the media. Visit our Newsroom for recent news releases, quick facts, and other information for the media, or contact us today to line up a discussion or request an interview.

Mathieu Genest
Manager, Public and Media Relations

Prospective employees

Looking for job opportunities with a Definity company? Check out our Careers page to learn about open roles near you.


Corporate head office

Still have a question? Contact our corporate head office.

111 Westmount Road South
P.O. Box 2000
Waterloo, ON
N2L 2L6

1-800-265-2180 or